Privacy
We are committed to your privacy. We do not therefore disclose any of your personal information to anyone else, unless it is necessary to provide you with a service you have specifically requested and have authorised. We do not give customer details to any unrelated third parties under any circumstances.
Personal details such as your name, address, email address and telephone number is only collected by ourselves for the purpose of providing you with a training or consultation service that you have requested.
If you have chosen to join our mailing list, your details will be stored externally by Mailchimp for keeping you informed of news and special offers via our newsletter, which we will send out from time to time.
When you checkout, personal details such as your name and credit card information is only collected by Stripe for the purpose of processing payment for your order. Your credit card information is not held on file by us.
Information about IP addresses and web browsers is automatically transmitted to web servers as an integral part of the day to day operation of the Internet. This information is used for demographic purposes only, to better serve web site users.
For security purposes and to improve our service, we use third party services to monitor traffic, detect unauthorised and malicious access to our site and determine the effectiveness of our website.
By using our website you consent to our privacy policy.
Security
The security of our customer data is paramount to us.
We only use Stripe, a secure payment system to process your payment. This ensures your personal information and credit card details are secure and protected. Your credit card details are collected for the sole purpose of processing your order and are not stored on our systems or visible by us.
Cookies
When you visit our website, information about your visit is collected using a feature called a "cookie". A cookie is a small text file containing a unique identification number that is transferred from a web site to the hard drive of your computer so that the website may identify your computer and allow the shopping cart to function so you can purchase products on the web site. It may also remember your cart contents for future visits to the website, to save you having to add all of your items again. This unique number identifies your web browser and your cart contents, but not you personally, to our servers whenever you visit our shop. You will only be able to use our shopping cart if you have cookies enabled.
Website Content and Images
All of the content on our website, including text and images, is the intellectual property of Start Sharp Consulting. We do not allow any part of our website to be reproduced without written authorisation.
Email Communications
If you have chosen to join our mailing list, your details will be stored externally by Mailchimp for keeping you informed of new product releases and special offers.
We will send you periodic newsletter communications via email, to the email address supplied by yourself when you signed up to the service.
These communications will only be used to keep you informed of our services, events, special offers and tips.
You can unsubscribe and opt out from these communications at any time by clicking on the unsubscribe link within the email or by contacting us directly.
Social Media Communications
We also use a range of social media channels to make announcements, post news, special offers etc. If you comment on a post, please be aware that the content you post is publicly available to anyone to read and view. We are not responsible for the information handling of social media comments and posts that you make.
Questions
If you have any questions at all about any of our site content, please contact us.